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Warranty Policy

Manufacturer warranty policies apply.

Warranty coverage and procedures vary by manufacturer. Contact us before returning any defective merchandise received directly from Hunting-bow.com.

Manufacturer Policy Applies Contact Before Returning Approval May Be Required Unauthorized Returns May Be Rejected
At a Glance
Warranty Source
Manufacturer
Manufacturer policy applies
Before Returning
Contact First
Authorization may be required
End Consumer Claims
Manufacturer
Directed to the brand when applicable
Defective Direct Shipments
Review
Procedure varies by manufacturer
Unauthorized Returns
Rejected
May be returned to sender
Questions
+1(832) 239-5393
Have your order number ready
Need to make a warranty claim?
Have your order number ready. We'll confirm whether your claim should go through the manufacturer or through our approval process.

Warranty Coverage Varies by Manufacturer

Warranty claims on items that have already been sold to the end consumer must follow the manufacturer's warranty policy. Warranty questions and replacement requests should be directed to the manufacturer when applicable.

Main Brand / ManufacturerWarranty Procedure
October Mountain Products / OMPManufacturer policy applies
Bear ArcheryManufacturer policy applies
Martin Archery / Damon HowattManufacturer policy applies
PSEManufacturer policy applies
Darton ArcheryManufacturer policy applies
Diamond ArcheryManufacturer policy applies
SAS / Southland Archery SupplyManufacturer policy applies
Major brands carried by Hunting-bow.com may include October Mountain Products / OMP, Bear Archery, Martin Archery / Damon Howatt, PSE, Darton Archery, Diamond Archery, and SAS / Southland Archery Supply.

Before Sending Anything Back

Follow This Process
  • Warranty claims for products already sold to an end consumer follow the applicable manufacturer's warranty policy
  • Warranty questions and replacement requests should be directed to the manufacturer when applicable
  • Defective merchandise received directly from us must be reported before the item is returned
May Be Rejected
  • Items returned as defective or under warranty without authorization
  • Claims that do not follow the applicable manufacturer procedure
  • Items damaged by misuse, dry firing, improper setup, improper installation, or unauthorized modification

How to Make a Warranty Claim

All warranty returns require authorization before shipping anything back to us. Some claims may require manufacturer approval before a replacement or credit can be issued. Claims without authorization may be rejected or returned to the sender.

1
Check the Manufacturer Policy
Warranty claims on items already sold to the end consumer must follow the applicable manufacturer's warranty policy.
2
Contact Us Before Returning
For defective merchandise received directly from us, contact us with your order number, product / SKU number, and a description of the issue before sending anything back.
3
Follow the Required Procedure
Different manufacturers may have different procedures, and some claims require prior approval before a replacement or credit can be issued.
4
Resolution
Approved warranty claims are handled according to the manufacturer's policy or the approval process provided by our team.

Different Manufacturers Have Different Procedures

For defective merchandise received directly from us, contact us before sending the item back. Different manufacturers may have different procedures, and some claims may require prior approval before a replacement or credit can be issued.

How it works: We review the order details and the issue description, then confirm whether the next step is manufacturer contact, return authorization, replacement review, or credit review.
Do not ship the item back before approval. A returned item may be rejected or sent back to you if the required manufacturer or Hunting-bow.com procedure was not followed.
  • Warranty claims may be subject to the applicable manufacturer's policy and approval process.
  • Replacement or credit cannot be issued until the required procedure has been completed and approved.

Items Returned Without Authorization

Items returned as defective or under warranty without authorization may be rejected or returned to the sender. Contact us before sending any defective merchandise back.

Authorization is required first. Some manufacturers require photos, serial numbers, direct manufacturer contact, or prior approval before a replacement or credit can be issued.

If the claim should be handled directly by the manufacturer, we will point you to the applicable manufacturer procedure when available.

Non-Returnable Items

The following categories are non-returnable under the Hunting-bow.com returns policy. Warranty handling, if any, still follows the applicable manufacturer's policy.

Underclothes
Worn or washed clothing
Tree stands
Safety harnesses
Opened bows or crossbows
Fletched arrows that have been shot
Discontinued items
Other items marked as final sale or non-returnable

Terms & Limitations

Manufacturer Warranty Controls Warranty coverage and procedures vary by manufacturer. Hunting-bow.com does not replace the manufacturer's warranty process when the manufacturer requires direct handling or approval.
  • Warranty coverage and procedures may vary by manufacturer.
  • Major brands carried by Hunting-bow.com may include October Mountain Products / OMP, Bear Archery, Martin Archery / Damon Howatt, PSE, Darton Archery, Diamond Archery, and SAS / Southland Archery Supply.
  • Warranty claims may be subject to the applicable manufacturer's policy and approval process.
  • Items returned as defective or under warranty without authorization may be rejected or returned to the sender.